Payment and Shipping

Payment and Shipping

Following conditions apply (all prices are net excluding VAT):

Shipping conditions

Delivery within Germany, in the EU, Switzerland and worldwide.

Shipping costs

Deliveries within Germany:

We calculate the shipping costs a flat rate of € 5.80 per order.
 

Shipments abroad:

We calculate the shipping costs to other countries as follows:

We ship with DHL.

For international shipments, we use the DHL premium service.

Your advantages:

Short and predictable transit times
Preferred delivery by the fastest means
Uniform settlement by international cross-border parcel map
Tracking via the Internet or by telephone through customer service

Delivery times

Unless otherwise specifiedin item listing, we deliver within 3-14 days.

Terms of payment

For deliveries within Germany you have the following payment options:

- Payment by bank transfer
- Cash on delivery (. COD fee 7,00 €)
- Payment by PayPal
- Payment by invoice (via Billpay)
- Payment by direct debit (via Billpay)

For deliveries abroad, you have the following payment options:

European Union:

Payment by bank transfer (costs borne by the sender)

Credit card VISA or Mastercard

Pay Pal (fee + 3%)

Switzerland:

Payment by bank transfer (costs borne by the sender)

Credit card VISA or Mastercard

Pay Pal (fee + 3%)

Payment by invoice (via Billpay)

Worldwide:

Payment by bank transfer (costs borne by the sender)

Further details of the payment

Direct payment: Payment Limit EUR 1200,00

Purchase by direct debit: Payment Limit EUR 1200,00

We reserve the right to make delivery against advance payment by bank transfer in individual cases.

Special arrangements for the offered payment methods

Purchase oninvoice via Billpay
Buyer on account of the amount to be charged to the calendar day stated in the invoice (20 or 30 calendar days after the invoice date) is payable to our external partners Billpay GmbH http://www.billpay.de/endkunden/due.The payment on purchase invoice is not available for all offers and requires, among other things, a successful credit check by the Billpay GmbH.
If the customer the purchase is permitted to bill for certain packages to successful credit check done processing payments in cooperation with the Billpay GmbH, in which the provider assigns his claim for payment. The customer can pay with discharging effect in this case only to the Billpay GmbH. The provider is responsible for general customer inquiries (eg a commodity, delivery, dispatch), returns, complaints, revocation and declarations -submissions or creditseven when the purchase invoice via Billpay.
The General Terms and Conditions http://www.billpay.de/allgemein/datenschutz/  BillpayGmbH.

Purchase by direct debit via Billpay; SEPA Direct Debit mandate; Handling fee for returned direct debits

(a) Buyer by direct debit via Billpay payment amount is immediately https://www.billpay.de/endkunden/ to payby direct debit by our external partners Billpay GmbH of the specified in the order process checking account at the financial institution indicated there (the current account ) due. Herewith the customer Billpay GmbH issued a SEPA Direct Debit mandate to collect overdue payments and instructs its financial institution to honor the debits. The creditor identification number of Billpay is DE19ZZZ00000237180. The mandate reference number is communicated to the customer at a later date by e-mail along with a template for a written mandate. The customer will also sign this written mandate and send it to Billpay.

Note: Within eight weeks, the customer may require starting with the debit date, a refund of the debited amount. Apply it agreed with your financial institution conditions. Please note that due demand also remains at a chargeback. More information can be found on https://www.billpay.de/sepa/

Theprior information to collect the SEPA Direct Debit is sent to the customer at the customer when ordering from the e-mail address at least one day before the due date by e-mail.

If the checking account does not have sufficient funds, the part of the bank shall not undertake any obligation to pay. Partial payments are not made ​​by direct debit.

(b) The purchase payment by direct debit is not for all offers and requires, among other things, a successful credit check by the Billpay GmbH as well as a run in Germany checking account. If the customer the purchase is permitted by direct debit for certain packages to successful credit check done processing payments in cooperation with the Billpay GmbH, in which the provider assigns his claim for payment. The customer can pay with discharging effect in this case only to the Billpay GmbH. The provider is responsible for general customer inquiries (eg a commodity, delivery, dispatch), returns, complaints, revocation and declarations -zusendungen or credits even if the purchase by direct debit via Billpay. The General Terms and Conditions http://www.billpay.de/allgemein/datenschutz/ Billpay GmbH.

(c) With the indication of the current account, the customer confirms that he is entitled to debit via the corresponding checking account and will provide the necessary coverage. Reversals are associated with high effort and costs for the provider and the Billpay GmbH. In the case of a return debit (for lack of the required coverage of the current account, due to expiration of the current account or unauthorized opposition of the account holder), the customer Billpay authorized to submit the direct debit for each overdue payment obligation once more. In such a case, the customer is obliged to pay the costs incurred by the chargeback. Further claims are reserved. It is the customer given the opportunity to prove that lower or no costs are incurred by the chargeback. Given the effort and the costs for returned direct debits and to avoid the processing fee, the customer is asked not to contradict in the event of a cancellation or rescission of the purchase contract, a return or a complaint, the direct debit. In such a case, after consultation with the provider shall be the rescission of payment by remittance of the appropriate amount or by credit.

For questions, pleasefind our contact details in the imprint.